Q: What are the different wig sizes?

A: You can choose between S,M, and L. (21.5in, 22.5in, and 23.5in).

 

Q: How long will it take for my order to ship?

A: Please refer to our shipping and returns page for any questions in regard to shipping and processing times.

 

Q: Why did my straight hair arrive wavy?

A: All hair is washed prior to being shipped out; as a result, there may be a slight wave.

 

Q: I’ve never worn a wig before. How can I tell which one is best for me?

A: Please refer to our wig guide page, which goes in depth on the wig specifications offered and what they mean. If that doesn’t provide enough clarification, feel free to contact us via email or through our contact page for further assistance. There is a wait time to receive a response. Please be patient and plan accordingly if items are being purchased for an event.

 

Q: The processing period has ended and I  haven’t received shipping confirmation. What should I  do?

A: Please contact us  at contact@thebcollection.co with your name and order number and we will be in touch with information about your order status within 48 hours.