Last Updated: April 2025

 

 DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

If you choose a direct payment gateway to complete your purchase, your payment information is handled securely by our payment processors. We use both Stripe and PayPal to process payments on our site. Depending on the payment method you select at checkout, your transaction may be processed by either provider. Both are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS) and adhere to the standards set by the PCI Security Standards Council — a joint effort of brands like Visa, Mastercard, American Express, and Discover. Your purchase transaction data is stored only as long as necessary to complete your transaction, after which it is deleted.

For more information on how each provider handles your data, please review their respective privacy policies:

• Stripe Privacy Policy: https://stripe.com/privacy
• PayPal Privacy Policy: https://www.paypal.com/us/legalhub/privacy-full

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Certain providers may be located in or have facilities in a different jurisdiction than either you or us. If you elect to proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located. For example, if you are located in Canada and your transaction is processed by a payment gateway in the United States, your personal information may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

LINKS

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

WooCommerce never stores card details. In-house payment gateways also never store more than four (4) digits of a card number if storing payment for reuse. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

 

WHAT WE COLLECT AND STORE

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed.
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping.
• Shipping address: we’ll ask you to enter this so we can estimate shipping before you place an order, and send you the order.

 

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

 

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We will store order information for 7 years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.

 

HOW WE GET YOUR CONSENT

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, return, or a purchase, we imply that you consent to our collecting it and using it for that specific reason.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

 

YOUR RIGHTS

You have the right to access, correct, or request deletion of the personal information we hold about you at any time. You also have the right to:

• Opt out of marketing communications at any time by clicking ‘unsubscribe’ in any email or by contacting us directly.
• Request a copy of the personal data we hold about you.
• Request that we correct any inaccurate information.
• Request that we delete your personal data, subject to any legal obligations we must fulfill.

 

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, shared, or sold. We do not sell your personal information to third parties.

To exercise any of these rights, please contact us at contact@thebcollection.co.

 

WHO ON OUR TEAM HAS ACCESS

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

 

Our team members have access to this information to help fulfill orders, process refunds and support you.

 

WHAT WE SHARE WITH OTHERS

We share information with third parties who help us provide our orders and store services to you.

Payments: We accept payments through Stripe and PayPal. When processing payments, some of your data will be passed to these providers, including information required to process or support the payment, such as the purchase total and billing information. Please review their respective privacy policies for full details.

 

COOKIES

Here is a list of cookies that we use. We’ve listed them so that you can choose whether to opt out of cookies or not.

• woocommerce_cart_hash — Helps WooCommerce determine when cart contents/data changes. Duration: session.
• woocommerce_items_in_cart — Helps WooCommerce determine when cart contents/data changes. Duration: session.
• wp_woocommerce_session_ — Contains a unique code for each customer so that it knows where to find the cart data in the database. Duration: session.
• woocommerce_recently_viewed — Powers the Recently Viewed Products widget. Duration: session.
• store_notice[notice id] — Allows customers to dismiss the Store Notice. Duration: session.

 

AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.

 

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

 

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, please contact us at:

contact@thebcollection.co